> For the complete documentation index, see [llms.txt](https://docs.work-relay.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.work-relay.com/processes/working-with-processes/process-troubleshooting.md).

# Process troubleshooting

<details>

<summary>I can't activate my process</summary>

Possible reasons:

* **Insufficient privileges** - you must have system administration permissions to activate a process. Please ask someone with system administration rights to activate it for you.
* **Unauthorized endpoint error** - you need to [set the Remote Site Settings](https://help.salesforce.com/s/articleView?id=sf.configuring%5Fremoteproxy.htm\&type=5) for this organization.

![Unauthorized endpoint error](/files/a25a861365d1d8699b16244512f20379101cfd53)

</details>

<details>

<summary>I don't see the Process Component in my data record</summary>

You should add the [Work-Relay Progress Component](/functional/process-progress-component/progress-component-overview.md) to your object record layout.

</details>

<details>

<summary>I triggered my process (e.g. added a data source record), but the process didn't started</summary>

Make sure you [Activated](/processes/working-with-processes/creating-and-basic-editing-of-a-process.md) your Process in the Process Builder in Actions menu, or when saving.

</details>

<details>

<summary>Sub-process is not shown as a selection option (when process building)</summary>

For a process to show up as a sub-process:

* [Start Type](/processes/working-with-processes/start-and-plan-the-process.md#triggered-by-another-flow) must be "Triggered by another flow".
* The process must be activated.

</details>