> For the complete documentation index, see [llms.txt](https://docs.work-relay.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.work-relay.com/functional/tasks-and-issues/introduction-to-tasks-and-issues.md).

# Introduction to tasks and issues

Tasks and Issues represent some one-time task to be developed, problem to be solved or defect to be fixed. The difference between these entities are just in value of a "Type" field.

Tasks/Issues can be:

* Specific for particular Process Instance and related to some specific step or not
* Related to particular Object Record, not depending on Process ("Float" task/issue)

Tasks and Issues are displayed for users in these places:

* [Task Manager Dashboard](/functional/dashboards/task-manager-dashboard/introduction-to-task-manager.md). Criteria for what issues are displayed are given in the Issue workflow table.
* "Tasks/Issues" tab of [Progress Component](/functional/process-progress-component/progress-component-tabs/tasks-issues.md) of the particular Process Instance

Tasks and Issues can be:

* **Created** (will get "To Do" status by default)
* **Accepted** (will get "In Progress" status)
* **Restarted** (will be reverted to "To Do" status)
* **Put on hold** (will get "On Hold" status)
* **Completed** (will get "Complete" status)
* **Commented** (have posts in proper feed)
* **Edited**
* **Deleted**
* **Assigned** (will have assignee changed)

Also Tasks and Issues can have [contents attached](/processes/process-steps/process-step-settings/reference-material.md) (like on process steps) and related tasks/issues added.

{% hint style="info" %}
Completed Tasks and Issues are not shown in Task Manager.
{% endhint %}

{% hint style="warning" %}
Not all users are able to do all actions with Tasks and Issues. The [list of permissions](/functional/tasks-and-issues/tasks-and-issues-permissions.md) contains more information about this.
{% endhint %}