> For the complete documentation index, see [llms.txt](https://docs.work-relay.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.work-relay.com/administration/settings/other-settings/notification-settings.md).

# Notification settings

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From version 8.4, this settings page has a new look, but nothing was changed in its functionality.
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Go to the **Notification Settings** tab on the **Settings** page.

![](/files/5933bc3da13a14ee6536218a4110705ac99db218)

**Email Settings:**

* **Jobs Notifications Recipient** — email address that will be used to [send notifications](/administration/settings/other-settings/working-with-email-assistant.md) from Work-Relay background jobs. By default, this is the email address of the user who started a job.
* **Email Delivery Contact** — this is needed for the **Send Email** action when you want to use a standard Salesforce email template in order to send an email from Apex code using a Salesforce email template and you want to pass a record as context to that template—you must send an email to a Contact (standard Salesforce object). That's why you need to specify the helper Contact on the Work-Relay Settings page.
* **Enable Email Assistant** — enables Email Assistant that allows users to proceed process steps via replying to emails with step notifications.

**Chatter Settings:**

* **Enable Chatter Assistant** — enables service allowing user to proceed steps by commenting Work-Relay chatter feeds.

See [proper article](/administration/settings/other-settings/working-with-chatter-assistant.md) about Chatter Assistant.

**Canvas Settings:**

Via Canvas Settings user can insert canvas application to the chatter feed:

* **Api Name** — canvas application Api Name.
* **Title** — title of the iframe within the chatter feed.
* **Height** — height of iframe in pixels.

**SMS Settings:**

Via checked **Enable SMS Assistant** user can insert Twilio service credentials:

* Twillo Account SID
* Twillo Auth Token
* From Phone Number

**Slack Settings:**

To make Slack notifications available, you need to configure them once.

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### Get a WebHook URL from Slack

Go to your **Slack App** directory → **Manage** → **Apps** → **Custom Integrations** → **Incoming WebHooks**.

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### Add Slack

Click the **Add to Slack** button.

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### Add an incoming WebHooks integration

Choose a channel and click **Add Incoming WebHooks Integration** to get the WebHooks URL.

![](/files/5da5e80861ceb92890ca88caf4398ed8b60cffbf)
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### Add the WebHook URL to Work-Relay

Copy the URL and add it to Slack Settings for Work-Relay.

![](/files/bb250e8a697d6eae36fe398a91732ade0b3c27a3)
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### Add a new Slack channel

Open the **Settings** tab, go to the **Notifications settings** subtab, and click the **+** button to add a new Slack channel. Fill in the **Name** of the Slack channel and paste the Webhook URL provided by Slack App.

![](/files/222efb7287babc7fa92f9ae4192cb50b5b2747e8)
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